Policies & Terms

Last update: July 7, 2020

On this page you can find the:

In human terms, the main things you need to know are:

  1. Membership gives you access to all content.
  2. Refunds: We offer a 14 day money back guarantee on Annual Subscriptions. One month memberships are non-refundable. Contact us with refund requests.
  3. Video Technique Analysis for members is not a guaranteed service.
  4. We reserve the right to stop adding new videos courses and content at any time.
  5. We reserve the right to block members from the Community Forum at our discretion. Blocked members are not refunded.
  6. No sharing memberships outside of a household. Customers caught breaking this rule will have their membership terminated without a refund.
  7. We respect your privacy. We will never sell, trade, rent or loan your personal information to any other organization.
  8. If you submit a video to us, we then own the rights to that video and can publish it on our websites or on YouTube.

Terms of Service

Nordic Ski Lab, formerly XC Ski Nation, is a membership website for online training, courses, resources and other content relating to nordic skiing and training (the “Services”).

This Terms of Service policy applies to the website(s) located at www.xcskination.com or www.nordicskilab.com, which are owned and operated by XCSN Nordic Skiing Inc (“xcskination.com”, “XC Ski Nation”, “nordicskilab.com”, “Nordic Ski Lab”, “XCSN Nordic Skiing”, “we”, “our”, “us”, or “Site(s)”). The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the website(s).

Use of the website(s), including all materials presented herein and all online services provided by XCSN Nordic Skiing, is subject to the following Terms of Service. These Terms of Service apply to all visitors to the websites, customers, and all other users of the site(s). By accessing these website(s), you are agreeing to be bound by these website(s) Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. By using the Site(s) or Services, you agree to these Terms of Service, without modification, and acknowledge reading them.

Parties agree that the Service is in the nature of education. The scope of services provided by XCSN Nordic Skiing according to this Agreement are limited to those listed on the website(s). XCSN Nordic Skiing reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.


To access or use the Site(s), you must be 18 years of age or older and have the requisite power and authority to enter into these Terms of Service. Children must be supervised by a parent or guardian. Information provided on the Site(s) and in the Service related to membership sites and other information are subject to change. XCSN Nordic Skiing makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. XCSN Nordic Skiing disclaims all liability for any inaccuracy, error, or incompleteness in the Content.


In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to XCSN Nordic Skiing will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.


We offer a 14 day refund policy on annual memberships. One month memberships are non-refundable. Please contact us to request a refund.

No refunds will be paid after the first fourteen days of an annual membership. Once you cancel, you will still have access to the website, including all content and community resources, until your current membership period is completed.


Annual subscriptions renew automatically. You are responsible for keeping track of your membership status and date of renewal, although we will endeavour to notify you prior to renewal. If you don’t want your membership to renew, you must cancel it prior to the renewal date, which is the anniversary of your purchase. Cancel your renewal on your account page.

One month subscriptions are fixed term and do not renew.


You may use the Site(s) and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site(s). You agree to use the Site(s) and to purchase services or products through the Site(s) for legitimate, non-commercial purposes only. You shall not post or transmit through the Site(s) any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.


The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site(s) or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.


We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.


Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (web hosting, membership site(s) plugins, etc.). You agree and understand that no breach of contract action may be initiated against XCSN Nordic Skiing when there are reasonable delays in the access of the Service.

XCSN Nordic Skiing reserves the right to terminate the Service, and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.

Lifetime Access is for the lifetime of the Service. If for any reason, XCSN Nordic Skiing should dissolve or cease to exist, then your access to the Service terminates.


We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, the site(s) may not be entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.


You shall not upload, post or otherwise make available on the Site(s) any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site(s), you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.

As a feature of the Service, XCSN Nordic Skiing may provide access to a community or social media platforms in conjunction with the Service. XCSN Nordic Skiing is not required to provide a community platform, and has complete discretion with regards to the platform, and the nature of the interaction, dependent on the Service.

You agree that your use of these community and social media platforms is a privilege and XCSN Nordic Skiing may limit or deny access to these platforms for misconduct that includes but is not limited to being inappropriate, rude, violent, or threatening. XCSN Nordic Skiing will make reasonable efforts to provide notice to you with regards to inappropriate or unapproved content that you have placed within the voluntarily provided community and social media platform. XCSN Nordic Skiing is not required to provide notice, and reserves all rights to take immediate and appropriate action to protect the XCSN Nordic Skiing’s brand and image integrity.


Content you submit to XCSN Nordic Skiing remains yours to the extent that you have any legal claims therein. You agree to hold XCSN Nordic Skiing harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.

You consent to recordings being made of calls or webinars provided as part of the Services. You consent to your name, words, voice, and likeness being used by XCSN Nordic Skiing for promotional, business development, and marketing purposes, without compensation to you.  We will make reasonable effort to secure your written permission before using and distributing recordings, print materials, audio, or visual representations that refer to you.


The Site(s) and Services contain intellectual property owned by XCSN Nordic Skiing, including trademarks, copyrights, proprietary information, and other intellectual property. XCSN Nordic Skiing’s copyrighted and original materials are provided to you as part of the Service for your individual use only and a single-user license. All intellectual property, including XCSN Nordic Skiing’s copyrighted materials shall remain the sole property of the XCSN Nordic Skiing. No license to sell or distribute our materials is granted or implied.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site(s) or Services, Content or intellectual property, in whole or in part, without our prior written consent. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share the Site(s) or Services information with a non-member. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.


We may at any time amend these Terms of Service. Such amendments are effective immediately upon notice to you by us posting the new Terms of Service on this Site(s). Any use of the Site(s) or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site(s) and Services, including these Terms of Service, at any time. We will post the most recent versions to the Site(s) and list the effective dates on the pages of our Terms of Service.


The Site(s) and the Services may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with XCSN Nordic Skiing. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.


You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms of Service, or any use by you of the Site(s) or Services. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.


The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.


This Agreement constitutes the entire agreement between you and XCSN Nordic Skiing pertaining to the Site(s) and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by XCSN Nordic Skiing shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by XCSN Nordic Skiing.


All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:

XCSN Nordic Skiing

28 Varsplain Place NW

Calgary, AB

T3A 0C7


If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.


If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

Terms of Use

Nordic Ski Lab, formerly XC Ski Nation, is a membership website for online training, courses, resources and other content relating to nordic skiing and training (the “Services”).

This Terms of Use policy applies to the website(s) located at www.xcskination.com or www.nordicskilab.com, which are owned and operated by XCSN Nordic Skiing Inc (“xcskination.com”, “XC Ski Nation”, “nordicskilab.com”, “Nordic Ski Lab”, “XCSN Nordic Skiing”, “we”, “our”, “us”, or “Site(s)”). The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the website(s).


By accessing this website, you are agreeing to be bound by these website Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The Site(s), and all materials incorporated on the Site(s), including, but not limited to text, photographs, graphics, video, and audio content, (“Content”) are protected by applicable copyright and trademark law.


You represent and warrant that (i) your use of our Sites and Services will be in strict accordance with our Privacy Policy, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, province, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the Canada or the country in which you reside) and (ii) your use of our Services will not infringe or misappropriate the intellectual property rights of any third party.


Unauthorized copying, reproduction, republishing, uploading, downloading, posting, transmitting, or duplicating of any of the material published on Nordic Ski Lab, in whole or in part, is expressly prohibited. Any unauthorized use may subject the offender to civil liability and criminal prosecution under applicable provincial, state and federal law.


This Agreement does not transfer from XCSN Nordic Skiing to you any XCSN Nordic Skiing or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with XCSN Nordic Skiing.


Except as we specifically agree in writing, no Content from any Site may be used, reproduced, transmitted, distributed or otherwise exploited in any way other than as part of the Site, except that where a Site is configured to enable the download of particular Content, you may download such Content for your personal, noncommercial home use only. This is the grant of a license, not a transfer of title, and under this license you may not:

– modify or copy the materials;

– use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

– attempt to decompile or reverse engineer any software contained on the www.xcskination.com web site;

– remove any copyright or other proprietary notations from the materials; or

– transfer the materials to another person or “mirror” the materials on any other server.


You expressly agree that use of the Site is at your sole risk. Neither XCSN Nordic Skiing, its subsidiaries, its other affiliates, nor any of their respective employees, or agents warrant that the Site will be uninterrupted or error free. Nor do they make any warranty as to the results that may be obtained from use of the Site, or as to the accuracy, reliability or Content of any information, service, or merchandise provided through the Site.

The materials on XCSN Nordic Skiing websites and our Services are provided “as is.” XCSN Nordic Skiing and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither XCSN Nordic Skiing nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk. Further, XCSN Nordic Skiing does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

The Site may offer health, fitness, nutritional, and other such information, but such information is designed for educational and informational purposes only. The information contained on the Site does not and is not intended to convey medical advice and does not constitute the practice of medicine.

XCSN Nordic Skiing disclaims any and all liability of any kind for any unauthorized access to or use of your personally identifiable information. By accessing the Site, you acknowledge and agree to XCSN Nordic Skiing’s disclaimer of any such liability. If you do not agree, do not access or use the Site.


In no event shall XCSN Nordic Skiing or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on www.xcskination.com or www.nordicskilab.com, even if www.xcskination.com or a www.nordicskilab.com authorized representative has been notified orally or in writing of the possibility of such damage.


You agree to indemnify and hold harmless XCSN Nordic Skiing, its contractors, and its licensors, and their respective directors, officers, members, employees, and agents, subsidiaries and affiliates, from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of our Services, including but not limited to your violation of this Agreement.


The materials appearing on XCSN Nordic Skiing’s website could include technical, typographical, or photographic errors. XCSN Nordic Skiing does not warrant that any of the materials on its website are accurate, complete, or current. XCSN Nordic Skiing may make changes to the materials contained on its website at any time without notice. XCSN Nordic Skiing does not, however, make any commitment to update the materials.


XCSN Nordic Skiing may make money in the form of commission from links referred to in this site if you make a purchase.


XCSN Nordic Skiing may revise these terms of use for its website(s) at any time without notice. By using this website(s) you are agreeing to be bound by the then current version of these Terms of Use.

Privacy Policy

Nordic Ski Lab, formerly XC Ski Nation, is a membership website for online training, courses, resources and other content relating to nordic skiing and training (the “Services”).

This Privacy Policy applies to the website(s) located at www.xcskination.com or www.nordicskilab.com, which are owned and operated by XCSN Nordic Skiing Inc (“xcskination.com”, “XC Ski Nation”, “nordicskilab.com”, “Nordic Ski Lab”, “XCSN Nordic Skiing”, “we”, “our”, “us”, or “Site(s)”). The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the website(s).


By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

We respect your privacy. XCSN Nordic Skiing will never sell, trade, rent or loan your personal information to any other organization.


Information You Provide Us.

We collect the personal information you provide when you complete our online forms, when you request information through the “Contact Us” page of our website, when you leave a comment, or when you send us an e-mail.

Site Usage Information.

We may receive and store certain types of information whenever you visit the Site(s), such as click-stream data and your IP address.

Email Communications.

When you open emails from us, we may receive a confirmation noting you opened an email. We may keep track of the emails we send you. Additionally, we keep a record of what types of emails you have opted to receive and not to receive.


Website Usage.

Like most website operators, we track usage patterns on our website on an anonymous basis. Each time you visit our website, our server may record your internet service provider, browser, the date and time of your visit, the pages you visit, the documents downloaded, the searches you performed, and the referring URL you came from. We use this non-personal information to optimize your website experience.


We may also employ “cookies” (a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns) or similar technology that provides additional functionality to our website and helps us analyze website usage more accurately. Cookies allow for a personalized experience when you visit or revisit our site. We may use cookies to present you with relevant products or advertisements within and beyond the website(s). Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website(s), with the drawback that certain features of the website(s) may not function properly without the aid of cookies.

IP Addresses and Click-stream data.

We may collect your IP address and click-stream data, which we use for system administration and report the aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page viewed.

Transaction Information.

If you make a purchase from our Site, we will request certain information in order to complete the transaction, such as credit-card number, expiration date, and billing and shipping addresses. Such information is collected and stored through encrypted means for your protection. Credit-card numbers and CVV codes are not stored on our computers.


Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

XCSN Nordic Skiing owns all of the information collected via this Site. We may use it to contact you, confirm an order, or customize your website experience.

We may share your personally identifiable information with others as follows:

Agents. We employ other businesses and contractors to perform functions on our behalf, which include Site analysis, data analysis, marketing assistance, and credit-card payment processing. These entities only have access to the personally identifiable information to the extent required to perform their various functions.

Aggregate Information. We may share aggregate information, such as demographics and Site use statistics, with advertisers, sponsors, or other organizations. When this type of data is shared, it never includes your personally identifiable information.

Business Transfers. If XCSN Nordic Skiing Inc, or substantially all of its assets, were acquired, or in the unlikely event that XCSN Nordic Skiing Inc goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of XCSN Nordic Skiing Inc may continue to use your personal information as set forth in this policy.

Legal Process. Your personally identifiable information may be disclosed pursuant to subpoenas, court orders, or legal process, which may occur without notice to you.



All payments are made through a third party. Credit card numbers and CVV codes are not stored on our computers.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email.

For site security purposes and to ensure that this service remains available to all users, XCSN Nordic Skiing uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.


Forums. The Site makes public forums available to its users. We strongly recommend that you do not post personal information on our forum. We cannot ensure the security of any information you choose to make public. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.

External Links.

This privacy policy applies only to this Site and not to our advertisers or sponsors. XCSN Nordic Skiing has not reviewed all of the sites linked to this site and is not responsible for the contents of any such linked site. These other websites may or may not have their own published privacy policies. If you visit a website that is linked to our Site, you should review that site’s privacy policy before providing any personal information. The inclusion of any link does not imply endorsement by XCSN Nordic Skiing Inc of the site. Use of any such linked web site is at the user’s own risk.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties. We will use your e-mail address solely to provide timely information about www.xcskination.com, www.crosscountryskitechnique.com or other information we believe will be of interest to you. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.


We do not intentionally collect any personal information from children. We take no specific steps to protect the privacy of those children who disclose such personal data.

Updating Personal Information

Members can update their personal data by making changes to their profile when logged into the member area.

Feedback Confidentiality

Any feedback you provide at this site shall be deemed to be non-confidential. XCSN Nordic Skiing Inc shall be free to use such information on an unrestricted basis.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured we are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Privacy Policy Support

If you have any questions or concerns regarding this privacy policy, or your dealings with our website, please contact us.